• Being Effectively Assertive


    Courtesy of Avemco Insurance, this course is presented free of charge.


    One of our twelve most common human error causal factors is stated as a lack of assertiveness. This presentation is aimed at helping people to be effectively assertive without appearing to be aggressive or bullying.

    This course is self-paced. You may leave at any point but please note where you were when you left off since the system will not remember that. Simply scroll down to complete lectures and sections. Upon completion of the course, you will be directed to an online quiz. Successful completion of the quiz is required to earn FAA Wings credit. The course is valid for ½ Credit for Advanced Knowledge Topic 2.


  • Module #1:The Problem, the Solution, and Course Objectives

  • Module #2: Pilot-in-Command

    Being P-I-C and the Need to be Assertive

    Be Assertive but be Knowledgeable

  • Immediate Need or Non-Immediate Need?

    It makes a difference in how we respond.

  • Activity #1

    About the Activities

    The following activities have been designed to help solidify understanding of some important aspects of being effectively assertive. While they appear to be still images, the activities employ interactive video. To begin each one, you will click on the familiar "PLAY" arrow. Once you have completed each activity, simply scroll down to the next activity or section.

    Activity #2



    Activity #3



    Activity #4



  • Avemco Safety Rewards Program

    By completing this course, you are eligible for the Avemco Safety Rewards Program!

    Attendees can receive a percentage off their annual Avemco premium at the time of quote or renewal!

  • Summary and Quiz

    Congratulations! You have reached the end of the course and are ready for the short quiz. To earn FAA Wings credit for the course, you must successfully complete the quiz. Here are some important points regarding the quiz:

    • To receive Wings credit, you must enter the email address you use to access your Wings account. Please be sure to enter the correct email address.
    • You may make multiple attempts at any question.
    • Be sure to submit the quiz when you are finished.
    • Please allow up to five days for your Wings credit to be issued.